task management
Managing hundreds of tasks with different deadlines and priorities is always a difficult job for every manager. Utilx makes it simple for managers. The software keeps track of all types of tasks - single task or repeat task. For repeat tasks, the manager sets it once on the job template, and it automatically appears on the job list of the assignee.
Complaint Management
Utilx complaint management is very intuitive and simple for residents to raise any complaint with a few button clicks. For better clarification, residents can take a photograph and post it. On completion, the resident gives their quick feedback, but in case, not satisfied, then resident can re-open the complaint.
100% free for residents
Utilx app never charges for the number of residents who are using this app. More than one family member can register on Utilx app and can use complaint management. For security reasons, the mobile number of residents must be verified by the society admin. Thousands of residents of a society can use the app at free of cost.
Benefits of Housing Society
-
Easiest way to raise complain
Date of submissions are very important for clients. Utilx manages all submission dates and gives reminders in advance. -
All complaints are tracked and closed
In accounting firms, repeat tasks are more in number. Utilx helps you to create task templates once and runs forever. The system automatically manages all tasks. -
Resident's feedback is important for quality
Every client has a number of repeat tasks and has definite deadlines. In Utilx, you can assign more than one client to one account, and using Utilx, the account can comfortably manage the various deadlines of different clients without any miss. -
Task Management for maintenance staff
Apart from repeat tasks, some tasks arise on priority, which needs to be assigned to some accountants immediately. But tracking of such important tasks are difficult, because there could be many and all are time-bound. So an Internal Ticketing System is the best way to handle such tasks.
Features
Complaint Mgmt
Resident of housing society can easily raise complaint ticket in Utilx. Photograph can be attached with ticket. Residents can keep track and give feedback on completion.
Chat and Doc Share
Utilx provides a Whatsapp like chat for each task. Apart from photograph and files, user can also scan pages in pdf format and share with real-time chatting.
Circular
Society admin sends circular to all or indivual residents. Residents get notification of circular. Utilx is the easiest way to communicate with multiple people instantly.
Feedback
There are multiple feedbacking process in Utilx as follows, Resident's feedback on complaint, client's feedback on closing of a query and supervisor's feedback on any internal task.
Alert & Notification
If a task is assigned to an employee, then immediately the employee gets notification to accept the task. Apart from that, for all events, employees, supervisors, and admin receive alerts and notifications.
Escalation
For delayed tasks, it's escalated to the supervisor immediately to take action. Supervisor can re-assign the task to some other person.
Price Plan
Free15 days Free Trial
- Complaint Mgmt
- Task Mgmt
- Admin / User: 3
- Resident: No limit
Standard special offer
/society/mon
- Complaint Mgmt
- Task Mgmt
- Admin / User: 03
- Resident: No limit
Add-on : User
/user/mon
- All Features
Why
choose
Utilx
Takes only 15 minutes to register for a society
Only Rs. 399*/- per month per society
Unlimited number of Residents for free
frequently asked questions
What is Utilx for Housing society?
Complaint Management, Maintenance Task Management, Circular to residents or staff, are the main features of Utilx for Housing Society. Resident raises complaint tickets and those are managed in task management. Apart from complaints, there are many regular jobs for maintenance staff, which are managed in this task management system.
How can I install Utilx in my society?
Download Utilx App from Google Play store or IOS App store and install in your mobile phone.
Please follow the steps to install Utilx in your Housing Society:
Step 1: Secretary (or Administrator) of Housing Society registers as "Secretary" and enter details of housing society.
Step 2: "Secretary" adds Manager and Maintenance staff
Step 3: "Secretary" / "Manager" adds mobile number of residents for verification purpose
These above three steps completes the Installation Process.
Step 4: "Manager" or "Staff" downloads and installs Utilx App in their phone and registers as per their role.
Step 5: "Resident" downloads and installs Utilx App in their phone and registers as "resident".
How much time will Utilx take to install?
Downloading, Installation and Registration Process for Housing Society takes maximum of 15 minutes.
Is the price increased if residents is more?
There is no restriction on the number of residents. Price is not increased on more and more residents to join.
Does it require any training?
There is no specific training is required to operate Utilx. In case, any clarification is required, please refer to the "Tutorial" videos in Utilx webpage (https://utilx.in/tutorial.html)
What kind of support do I get?
Utilx support team is always ready to help you. You can make phone call, email or whatsapp on the following contact numbers:
Email: [email protected]
Phone call / Whatsapp: +91 9953 199669